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Degree Programs

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College of Computer & Information Technology

Certificate with Financial Aid Eligibility

Computer Support

APLS-CT

Effective Beginning Catalog Term: Fall 2017 (535)

The requirements shown below are valid beginning Fall 2017 (535), and may not reflect degree requirements for current students. Current students should visit My SPC and view My Learning Plan to see specific degree requirements for their effective term.



Program Leadership Information

Dr. Sharon Setterlind, SP/G (727) 341-4641
Michael Gordon, Professor, 727-341-3011

Program Summary

The Computer Support certificate prepares students to review microcomputer-oriented operating procedures, software applications packages, and hardware in order to select the appropriate information technology equipment for a particular microcomputer-based work environment; install information technology equipment; troubleshoot information technology equipment; and support information technology users.

This certificate will prepare the student for industry certification exams in CompTIA A+ Essentials and IT Technician (http://certification.comptia.org/a/).

Credits earned in this certificate program can apply to an Associate of Science degree in Computer Networking.

The Academic Pathway is a tool for students that lists the following items:
o the recommended order in which to take the program courses
o suggested course when more than one option exists
o which semester each course is typically offered
o if the course has a prerequisite
o courses that may lead to a certificate (if offered in the program)

If you are starting the program this term, click here to access the recommended Academic Pathway.

If you have already started the program, click here for the archived Academic Pathways.

Please verify the Academic Pathway lists your correct starting semester.

Florida CIP Code

0511100121: Network Support Technician

Federal CIP Code

11.1001: Network and System Administration/Administrator.

Job Related Opportunities

  • Applications System Specialist
  • Computer Operator
  • Computer Repair Technician
  • Computer Sales Person
  • Help Desk Specialist
  • Information Systems Specialist
  • Microcomputer Specialist
  • Office Systems Support Specialist
  • Software Tester
  • Technical Support Specialist
  • User Support Analyst
  • User Support Specialist

MAJOR CORE COURSES
Complete 21 credits - Grade of "C" or better required.

Computer Repair Essentials
3
Computer Support Technician
3
Local Area Network Concepts
3
Configuring and Administering MS Windows Client
3
Installing and Configuring Windows Server
3
Fundamentals of the Linux/Unix Operating Environment
3
Fundamentals of Information Storage and Management
3
21
Total Credits