St. Petersburg College

Employee/Labor Relations & Compliance Manager [ID: 1057]

Position Summary:

The Manager of Employee/Labor Relations & Compliance works with employees, supervisors, and managers to improve college-wide Performance Management; works towards the path of success with the ultimate goal of achieving the HR Vision to recruit, develop, and retain high-performing employees and model the college’s values; works closely with the entire HR team, specifically works in coordination with the professional development and employee relations team members. The Manager of Employee Relations also investigates employee and manager concerns in an effective and timely manner.

Key Focus Areas:

Specializes in assisting employees, supervisors and managers with performance management challenges.
Investigating employee and manager concerns in an effective and timely manner.
Coaching and advising employees, supervisors and managers to assist employees in success.
Achieving the HR Vision to recruit, develop, and retain high-performing employees while modeling the college’s vision and values.

Incumbent will be responsible for maintaining knowledge of Human Resources initiatives and programs in order to effectively achieve the key focus areas while advancing the long term strategic vision and mission of the college and while promoting a healthy organizational culture, enhancing the employee experience, and managing risk.

HR Initiative and Programs include: Federal, State and Local Compliance, Employee Communication, Employee Complaints and Investigations, Benefits & Wellness, Employee and Manager Training and Professional Development, Onboarding and Recruiting functions and Offboarding functions.
Reports to Director of Employee &, Organizational Development

Essential Duties:

Effectively investigate all levels of employee complaints and be the main contact for major investigations;
Effectively coach and advise supervisor and managers across the college through employee life cycles;
Become a knowledgeable trusted advisor across the college to both employees and management;
Maintain an accessible and unbiased approach and mindset;
Utilize HRIS data and technology to enhance and measure the results of Employee Relations programs and identify challenge areas;
Research information required to formulize solid solutions and uses proper resources available including colleagues;
Is a proactive and progressive team member with a focus on the college’s brand and reputation;
Ability to communicate, verbal and written, at all levels encouraging transparency with all stakeholders;
Assists with audits and maintenance of Employee Relations records;
Conducts exit interviews and report on data.

This is the sixth of seven levels in the Human Resources series. Incumbents oversee and coordinate the operations of a human resources related function, and is responsible for managing the daily activities, developing plans to approach projects, implementing solutions, and performing professional level work in assigned area. Incumbents may be responsible for supervising employees or student workers, and developing and monitoring a budget.

Compensation: $53,707.34 - $75,190.28

Requirements:

Education:

Bachelor's degree is required in a field related to Human Resources; e.g., business administration, adult education, organizational development, psychology. Certification as Professional in Human Resources (PHR), SHRM- Certified Professional (SHRM-CP) or other advanced work highly desirable.

Experience:

Four (4) years of Human Resource Management experience. Must be a knowledgeable, skilled and experienced HR professional, capable of analyzing challenges and formulating advice for managers to consider and rely upon. State or college work experience background preferred.

*An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:

Employee relations principles and practices including employee complaint and investigations practices;
Training, research, data collection, reporting, and presentation techniques;
Knowledge on all HR programs through the employment life cycle, from recruiting to benefits to discipline and termination;
Leadership principles;

Human resources principles and practices;
Employee relations principles and practices;
Customer service principles;
Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
Analytical methods;
Record maintenance techniques;
Supervisory principles;
Computers and related software applications.

Skills:

High level of professionalism and service responsiveness to internal customers with an open and collaborative communication style that encourages teamwork and cooperation, and must be a strong role model and coach;
Complete discretion is required because this position involves access to sensitive human resource information;
Strong negotiation skills;
Effectively communicate in a succinct and timely manner;
Monitor and evaluate manager’s knowledge, skills and abilities;
Prioritize and assign work and deadlines;
Maintain confidentiality;
Communication, interpersonal skills as applied to interaction with coworkers, supervisors, and employees sufficient to exchange or convey information and to give and receive work direction;
Organized and detail-oriented to handle requests and resolve issues independently.
Using a computer and related software applications;

Evaluating complex systems and efficiently formulating and implementing human resources methods, procedures, forms, and records;
Preparing reports;
Providing customer service;
Interpreting and applying applicable laws, rules, regulations, policies and procedures.
Maintaining confidentiality and record security;
Analyzing processes and making recommendations for improvement;
Monitoring and evaluating employees;
Using a computer and related software applications;
Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical:

Position may require traveling to multiple campus locations for meetings;

Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Responsibilities:

These duties are a representative sample; position assignments may vary.		Potential Frequency
1.	Coordinates the activities of an assigned human resources function, which includes planning and administering the steps of programs, projects, processes, and/or procedures; monitors compliance with Federal, State, and local laws, regulations, codes, and/or standards.	Daily 45%
2.	Provides information to employees in assigned area of responsibility; conducts related research and/or investigations and makes appropriate recommendations based on findings.	Daily 15%
3.	Responds to inquiries and/or complaints from external agencies and/or the general public; conducts research and/or internal investigations in an effort to resolve issues; recommends solutions based on findings.	Daily 15%
4.	Collects, reviews, preparation, and reporting of relevant information and data related to assigned area of responsibility.	Monthly 5%
5.	Compiles a variety of data and information related to assigned area of responsibility; prepares and maintains related records and reports; files information.	Daily 20%
6.	Performs other duties of a similar nature or level.	As Required

Equal Access/Equal Opportunity

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Dr. Devona Pierre, Executive Director, Organizational Culture and Engagement/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.