St. Petersburg College

Student Support Services TRIO Coordinator [ID: 169]

Position Summary:

Responsible for the overall implementation and management of the Student Support Services Program.

Typical Essential Duties

Identifies and provides students who are Student Support Services eligible, information concerning the opportunities available, the requirements for eligibility for enrollment, specific courses, special services, and employment and placement opportunities available;
Assists in the identification and development of supplementary services, adaptation of equipment, remedial courses, guidance and counseling activities and supportive personnel for Student Support Services Program participants;
Reviews individual development plans for each assigned Student Support Services participant;
Identifies and coordinates services with other agencies providing services to students who are members of special populations to eliminate duplication of services;
Identifies and coordinates assessment services for Student Support Services Program participants;
Provides individual and group counseling related functions to participants.

This is the third of six levels in the Student Support Professional series. The classification is responsible for coordinating student services and activities in an assigned area. Incumbent responsibilities generally include providing direct student assistance; ensuring consistency and compliance with policies, procedures, and applicable regulations or guidelines; coordinating services with other departments and outside agencies; developing and evaluating programs and services; coordinating and facilitating special events; and, developing marketing and promotion strategies. Incumbents may have formal supervisory responsibility over support and/or technical staff.

Compensation: $55,952.53 - $69,940.66

Requirements:

Education:

Master’s degree in Counseling or in a related field to assigned area, or a Master’s degree including 18 graduate hours in Counseling.

Experience:

One (1) year of experience with management and coordination of programs at the postsecondary level. Experience working with academically at-risk college students. Experience in designing, managing or implementing Student Support Services or similar projects preferred.

Knowledge:

Understanding of grant-funded projects’ reporting requirements;
Familiarity with general rules of accounting, purchasing and personnel policies.

Supervisory principles;
Applicable student support programs, academic advising, and/or related programs;
Program development and program management principles and practices;
Customer service principles;
Career planning principles and practices;
Community networking principles and practices;
Applicable Federal, State, and local laws, rules, regulations, policies, and procedures;
Diverse populations and cultures;
Recordkeeping principles;
Computers and related software applications.

Skills:

Prioritizing and assigning work;
Monitoring and evaluating employees;
Planning and developing programs;
Advising students on academic, finance or career issues;
Providing customer service;
Promoting services;
Researching service delivery methods;
Maintaining records;
Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical:

Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Responsibilities:

These duties are a representative sample; position assignments may vary.		Potential Frequency
1.	Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.	Daily 10%
2.	Develops and proposes program plans for assigned area of responsibility, which includes: writing academic/student goals, ensuring alignment with overall College goals; monitoring and evaluating program compliance with applicable goals and intended results.	Daily 20%
3.	Monitors compliance with specified guidelines and requirements in assigned area; investigates and resolves problematic issues.	Daily 30%
4.	Develops and maintains internal and external relationships; participates in/on a variety of meetings, committees, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other information; represents the department on committees, advocacy groups, and/or related groups.	Daily 30%
5.	Prepares, reviews, and submits a variety of reports, work papers, contracts, communications, schedules, and/or statements to and from internal departments, external agencies, and/or other applicable organizations.	Daily 10%
6.	Performs other duties of a similar nature or level.	As Required

Equal Access/Equal Opportunity

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Dr. Devona Pierre, Executive Director, Organizational Culture and Engagement/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.