St. Petersburg College

Executive Director, Retention Services [ID: 178]

Position Summary:

Responsible for identifying and coordinating services and activities that will provide the programs within the department the opportunity to better serve program participants, especially individuals who are members of special populations. Assist in promoting the college by coordinating department activities in the community with community-based organizations and local schools.

Typical Essential Duties

Oversees and evaluates programs assigned to the Office of Special Programs to identify effectiveness, technical assistance needs and expansion opportunities;
Works with project coordinators and staff to identify and develop new methods and techniques to improve student recruitment and retention of each program;
Assists in the development of grant proposals to expand existing services and programs as well as to provide new programs;
Assists with grant reporting of projects assigned to the Office of Special Programs;
Collaborates with various college departments to establish and coordinate efforts of improving student recruitment & retention;
Completes program design, contract negotiation, and quarterly and annual reports for youth programs that operate throughout the year and/or summers only;
Identifies and coordinates articulation opportunities with the college and the minority community by establishing collaborative efforts with community based organizations and local schools.

This is the first of four levels in the Student Services Management series. The classification is responsible for providing complex and senior level direction to the activities of an assigned student services related department or program. Incumbents work in a student services related department or function which enables the College to provide assistance and support to all students related to the enrollment, registration, and advising services. Incumbents will develop strategies to accomplish College-wide goals, implement policies and procedures, and develop and monitor an assigned budget. Incumbents perform management level work for their assigned departments or functions, only performing analysis or professional level work if necessary.

Compensation: $100,009.21 - $125,011.51

Requirements:

Education:

Bachelor's degree in a related field to assigned area.

Experience:

Five (5) years successful in coordination of programs at the post-secondary level in addition to five (5) years experience in coordinating activities within the minority community.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:

Education administration.

• Management principles;
• Developing and maintaining department budgets;
• Technical skills and understanding of PowerBI and databases and communication software;
• Applicable theories and principles related to area of assignment;
• Strategy development principles and procedures;
• Applicable federal, state, and local laws, rules, and regulations;
• Program development and administration principles and practices;
• Project management principles;
• Assigned department operations and functions;
• Customer service principles;
• Public relations principles;
• Higher education institutional operations, structures, policies, and practices;
• Computers and related software applications.

Skills:

Ability to work with students, faculty and administrators in program development.

Monitoring and evaluating employees;
Prioritizing and assigning work;
Providing leadership;
Managing projects;
Analyzing and developing policies and procedures;
Interpreting and applying applicable laws, rules, and regulations;
Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals; resolving conflict;
Preparing and administering budgets;
Managing change and sensitive topics;
Planning, analyzing, and evaluating programs and services, operational needs, and fiscal constraints;
Using a computer and related software applications;
Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical:

Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Responsibilities:

These duties are a representative sample; position assignments may vary.		Potential Frequency
1.	Directs staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.	Daily 20%
2.	Participates in the College’s strategic planning by monitoring and updating strategic goals, and providing leadership to departments in meeting their annual strategic goals.	Daily 10%
3.	Directs and the internal operations and controls for student service programs, which includes: planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, and/or standards; ensuring compliance with Federal, State, and local laws, regulations, codes, standards, and College-wide goals, policies and procedures.	Daily 30%
4.	Directs and participates in the preparation of departmental budgets, financial reports, and financial aid/governmental loan budgets; monitors revenues and expenditures.	Daily 10%
5.	Facilitates, leads, and/or participates in meetings, proceedings, and committees; represents the department at campus meetings and conferences; serves as a liaison between departments, external organizations, the general public, and other agencies.	Daily 20%
6.	Provides coordination of academic and/or specialized programs and services.	Daily 10%
7.	Performs other duties of a similar nature or level.	As Required

Equal Access/Equal Opportunity

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Dr. Devona Pierre, Executive Director, Organizational Culture and Engagement/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.