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International Students Services Representative [ID: 381]
Position Summary:

Coordinates college wide International student activities and support services.

Typical Essential Duties

  • Coordinates international student activities in conjunction with campus student activities coordinators to foster a college-wide international community;
  • Organizes orientation/welcome week; facilitates workshops and seminars that foster retention and student success;
  • Coordinates activities and field trips for the international student populations that encourage adaptation and understanding of American culture through community interaction;
  • Develops and maintains a mentoring program for incoming international students;
  • Assists with the maintenance and updating of the International Student Manual and web site;
  • Attends ESL and International meetings at the college as needed to be consistent on each campus;
  • Maintains an SPC e- newsletter for International students;
  • Assists with recruitment of international students;
  • Keeps abreast of new INS regulations and procedures and shares information with college officials, international students, faculty and staff;
  • Coordinates SEVIS reporting and verifies information is accurate;
  • Coordinates scanning of International student records for various purposes: application, change of status, visas, etc.;
  • Manages budget of International Student Services department;
  • Controls equipment/materials utilized within the International student activities and support program.

Incumbents in this class focus on coordinating professional-level support services to students (local, out-of-state, international) and prospective students in single areas or across a number of disciplines that may include admissions, financial aid, academic advising, career services, study abroad, honors college, and disability services. In addition to providing student support services, incumbents are responsible for developing internal and external partnerships to enhance services; conducting program assessment and evaluation to ensure effective delivery of services; making referrals for resources to assist in the students' career and educational success; and serving as a liaison between high schools, students, employers, and the college.  Incumbents in this class perform professional-level student support activities and may have formal supervisory responsibility for program staff.

Compensation: $46,978.82 - $58,723.53

Requirements:

Education:

Bachelor’s degree in a related field to assigned area, preferably in a field compatible with government and higher education, or international relations.

Experience:

Five (5) years of public and/or international relations or related experience working within the international community. Experience working with college administrators. Experience working with those from a variety of professional, political and cultural backgrounds.  Three (3) years experience in event planning and Bilingual preferred.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:

  • Academic departments and programs in an institution of higher education;
  • Techniques used in recruitment and retention of international students.
  • Supervisory principles;
  • Applicable student support programs, academic advising, and/or related programs;
  • Program development and program management principles and practices;
  • Customer service principles;
  • Career planning principles and practices;
  • Community networking principles and practices;
  • Applicable Federal, State, and local laws, rules, regulations, policies, and procedures;
  • Diverse populations and cultures;
  • Recordkeeping principles;
  • Computers and related software applications.

Skills:

  • Prioritizing and assigning work;
  • Monitoring and evaluating employees;
  • Planning and developing programs;
  • Advising students on academic, finance or career issues;
  • Providing customer service;
  • Promoting services;
  • Researching service delivery methods;
  • Maintaining records;
  • Using a computer and related software applications;
  • Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical:

  • Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
  • Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Responsibilities:

These duties are a representative sample; position assignments may vary.

Potential Frequency

 1.

Provides professional-level counseling and advice for incoming and returning students on academic programs and progress, financial aid, internships, careers, study abroad programs, and/or other related programs.

Daily

20%

2.

Coordinates assigned program and/or service, ensuring alignment with overall University goals, policies and procedures. Coordinates department functions and/or services which may include implementing new initiatives to address student needs; managing admission, registration and graduation process; developing, monitoring and refining outcome metrics.

Daily

30%

3.

Develops, manages, and communicates resources through program promotions, class presentations, training sessions, and faculty and community partnerships.

Daily

20%

4.

Develops new student support services and programs, including on and off-site course offerings, new delivery formats, and partnerships with community agencies.

Daily

20%

5.

Tracks, compiles, and collects information and prepares related reports in assigned program area; maintains related databases.

Daily

5%

6.

May prioritize and assign work to lower level staff; monitor the performance of lower level staff; train staff on work methods and procedures; and participate on staff evaluations.

Daily

5%

7.

Performs other duties of a similar nature or level.

As Required

 
Equal Access/Equal Opportunity

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Dr. Devona Pierre, Executive Director, Organizational Culture and Engagement/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.