St. Petersburg College

Web Program & Support Manager [ID: 403]

Position Summary:

Manages and coordinates the design, development, maintenance and on-going technological evolution of selected web-based software application systems for student, faculty and staff services and support. This position also supervises assigned programming staff, resources and support required for the selected assigned web-based software application systems.

Typical Essential Duties

Works with developers to standardize all maintenance and documentation of web systems, promoting consistent programming standards and techniques.

Incumbents are responsible for planning and implementing technical services operations including enterprise level applications, network infrastructure, telecommunications, technology support, help desk, and data center operations. Responsibilities include participating in the planning of college-wide systems, infrastructure and related technology items; managing daily project activities; participating in budget development and management; managing contracts/leases; and recommending policy and procedure modifications.

Compensation: $87,351.91 - $109,189.89

Requirements:

Education:

Bachelor's degree in Computer Science, Business, or in a related field to assigned area. Graduate level work preferred.

Experience:

Five (5) years experience in computer programming development, with 3 years experience as a manager in at least a programmer/analyst position. Experience must include extensive hands-on work with academic software and software systems design and management. Experience and expertise in web development languages and development tools. Experience and expertise in operating system software and hardware used at the college is preferred.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:

Variety of programming languages in use and contemplated by the college, among them PHP, AJAX, ASP, .NET, XML, Flash, CSS and Cold Fusion;
Facility with design of databases and data integrity using SQL and MySQL.

Project management principles, practices, and tools;
Project conception/initiation, planning, execution, monitoring, and closing;
Management and leadership principles;
Budget administration principles;
Program management principles;
Peoplesoft applications;
Policy and procedure development practices;
Networking and server configuration and operation principles;
Computer language and programming concepts;
Computers and related software applications.

Skills:

Managing multiple projects and programs simultaneously;
Supervising and evaluating employees;
Prioritizing and assigning work;
Analyzing and developing policies and procedures;
Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals;
Communicating technical information to a non-technical audience;
Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical:

Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Responsibilities:

These duties are a representative sample; position assignments may vary.		Potential Frequency
1.	Develops and monitors comprehensive project work plans; manages project scope, schedule and key metrics; allocates resources; troubleshoots project plans and implements solutions; evaluates project performance; and mitigates risks.	Daily 40%
2.	Develops project management methodologies and other applicable project management tools to enhance project management practices and increase the ability of project leads to complete projects on-time, within budget, and within agreed upon scope.	Daily 20%
3.	Develops and maintains internal and external relationships; participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding programs, projects, areas of opportunity, and/or other information.	Daily 20%
4.	Monitors and tracks budget such as maintaining balances, approving expenditures and disbursements, researching discrepancies, and preparing related financial reports.	Daily 20%
5.	Performs other duties as assigned.	As Required

Equal Access/Equal Opportunity

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Dr. Devona Pierre, Executive Director, Organizational Culture and Engagement/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.