Education:

Bachelor’s degree in a related field to assigned area.  Advanced degree preferred.

Experience:

Three (3) years experience in higher education, student information systems or related experience.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:

• Proficient in MS Word, Excel, PowerPoint;
• Proficient in and experience working in a student information system (PeopleSoft, Banner, etc.);

• Curriculum management principles and practices;
• Awareness of current issues in higher education;
• Serve as a resource on the interpretation of technical information and the implication on operations and procedures;
• Customer service principles;
• State and institutional policies and practices regarding higher education;

• Research design principles and practices;
• Current issues in higher education;
• Assessment, evaluation, and measurement principles;
• Data extraction and transformation;
• Report writing practices;
• Advanced mathematical and statistical methods and principles;
• Understanding query writing principles

Skills:

• Experience interpreting degree programs and academic requirements
• Manage multiple initiatives and be flexible in a changing, fast-paced environment;
• Establish and maintain effective working relationships with others;
• Provide needed support while demonstrating patience and a positive attitude;
• Proactively approach problem solving;
• Well-developed interpersonal skills; collaborative and customer-focused; 
• Interpret and apply applicable laws, rules, regulations, policies, and procedures;
• Maintain confidentiality;
• Focus on accuracy and details;
• Work independently;
• Communicate clearly and concisely with advanced writing and presentation skills;
• Demonstrate responsiveness when interacting with students, coworkers, supervisor, the general public, etc.

• Designing research methods and evaluation models;
• Planning, creating, and maintaining databases;
• Formatting and generating reports;
• Using survey tools;
• Performing mathematical and statistical calculations;
• Extracting and transforming data and information;
• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical:

• Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.