Use this link to report accessibility issues on this page.
Special Services Specialist [ID: 519]
Position Summary:

Assisting and advising students in a variety of areas including career choices, specific program entrance requirements, and graduation requirement. Establishinig and implementing specialized programs and workshops for Allied Health programs; recruiting and assisting in the retention of students b providing academic and vocational information regarding A.S., A.T.D. and certificate programs; functioning as a liaison between students, community, staff and faculty; and facilitating workshops, seminars, study groups and tutorial sessions for students.

Typical Essential Duties

  • Functions as a liaison between students, community, faculty and staff;
  • Within guidelines, provides specific information for students to assist students in making career choices, select programs and schedule classes based on clear understanding of program requirements for admissions and graduation;
  • Provide tutoring to students;
  • Design and facilitate workshops on other campuses that impact success and retention in pre-Health courses;
  • Remain aware of issues that impact student retention and graduation and design and develop approaches that address individual student and group challenges.

This is the third of four levels in the Instructional Support series.  Incumbents plan, organize, coordinate, and provide educational support services in an assigned area.  Responsibilities may include developing, scheduling, and implementing programs and activities that support class goals and students' academic goals; maintaining instructional equipment, materials, or other supplies; and working directly with individual or groups of students to assess and support academic progress.

Compensation: $46,978.82 - $58,723.53

Requirements:

Education:

Master's degree preferred with an emphasis on Allied Health fields.

Experience:

Four (4) years experience required.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:

  • Program coordination principles and practices;
  • Academic program offerings;
  • Customer service principles;
  • Budgeting principles;
  • Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
  • Advanced principles and practices in assigned area of responsibility;
  • Testing procedures and policies;
  •  Recordkeeping principles;
  • Computers and related software applications.

Skills:

  • Analyzing processes, programs, and procedures and making recommendations for improvement;
  • Coordinating activities and/or programs;
  • Providing customer service;
  • Interpreting and applying applicable standards, laws, rules, and regulations;
  • Preparing and maintaining records and reports;
  • Monitoring budgets;
  • Compiling and maintaining data and information;
  • Using a computer and related software applications;
  • Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical:

  • Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
  • Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Responsibilities:

These duties are a representative sample; position assignments may vary.

Potential Frequency

 1.

Coordinates and assists in the development, implementation, and supervision of instructional support goals, objectives, support services, training programs, assessments, activities, and/or other applicable program initiatives; may participate in the development and presentation of educational programs and offerings.

Daily

30%

2.

Prepares, reviews, interprets, and analyzes a variety of information, data, applications, contracts, agreements, test results, forms, records, assessments, business correspondence, and reports; makes academic recommendations based on findings.

Daily

10%

3.

Coordinates and processes all campus room reservations and rental agreements utilized for meetings, classroom instruction, and special events. 

Daily

20%

4.

Responds to requests for information from faculty, staff, students, outside agencies, and community regarding academic or instructional programs; researches and resolves issues, complaints, and/or other related problems.

Daily

30%

5.

Prepares and administers budget; prepares cost estimates for budget recommendations; submits justifications for budget items; monitors and controls expenditures.

Daily

10%

6.

Performs other duties of a similar nature or level.

As Required

 
Equal Access/Equal Opportunity

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Dr. Devona Pierre, Executive Director, Organizational Culture and Engagement/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.