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Information Technology Specialist [ID: 569]
Position Summary:

This is a critical position, which ensures that students, faculty, and staff can perform essential functions in our PeopleSoft Student information system. To be effective, a knowledge of how front-line staff members, faculty members, and students interface with a Student Information System is essential. The members of the Enrollment Services PeopleSoft team, fields’ approximately 300 emails, phone calls or instant messages from end-users (primarily staff) each week. The position requires someone who can work effectively under pressure, who can resolve issues, and who can work with a wide variety of users.

Compensation: $22.59 - $28.23

Requirements:

Education:

Bachelor's degree in a related field.

Experience:

Two years experience in a related field.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:

  • Student Affairs principles
  • Systems analysis and design principles
  • Process improvement principles
  • Web site development methods, principles, and practices
  • Operating systems
  • Customer service principles
  • Training principles

Skills:

  • Ability to prioritize work and meet deadlines for deliverables
  • Programming and troubleshooting applications, databases, and systems
  • Establishing and following procedural and technical standards
  • Monitoring and assessing web sites
  • Training end-users on applications and systems
  • Communicating technical information to a non-technical audience
  • Interpreting customer requirements and translating into system specifications

Physical:

  • Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
  • Sedentary Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Equal Access/Equal Opportunity

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Dr. Devona Pierre, Executive Director, Organizational Culture and Engagement/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.