Education:

High School Diploma or equivalent (GED) and one year specialized training in electronics, media production, or a related field.

Experience:

One year related experience.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:

• Customer service principles;
• Recordkeeping principles;
• Basic training principles;
• Computers and related software applications.

Skills:

• Providing customer service;
• Preparing operational records;
• Communicating technical information to a non-technical audience;
• Providing training to end-users;
• Using a computer and related software applications;
• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical:

• Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing and repetitive motions.
• Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Incumbents may be subjected to electrical currents, dusts, extreme temperatures, workspace restrictions, and travel.