St. Petersburg College

Student Ambassador (OPS) [ID: 676]

Position Summary:

Assists members of the Workforce Institute team by helping to recruit current students to the Tampa Bay Technology Forum events, providing a student’s perspective to future students. Assists the department by helping to recruit new students. Reports to the Director or designated College Recruiter/Outreach Specialist.

Typical Essential Duties

Attends recruiting events with College Recruiters;
Assists with college-related special projects and events;
Communicates with prospects, current students, and colleagues via phone, email, social media and/or in person;
Produces information packets to be mailed to inquiring student prospects;
Fills community information racks with informational/marketing material;
Other back-office duties as assigned;
Represents their respective college in the community and provides a student’s perspective.

Compensation: $15.75 - $15.75

Requirements:

Education:

Minimum requirements the student must possess to be considered:

Twelve (12) or more completed credits at St. Petersburg College, USF-Tampa, USF-St. Petersburg, or University of Tampa;
Cumulative GPA of 2.5 or higher;
Completion rate of 75% of courses attempted.

Educational requirements to be monitored at the end of each term for eligibility.

Experience:

Two years related experience.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:

Customer service principles;
Email etiquette principles;
Recordkeeping principles;
Computers and related software applications.

Skills:

Providing program support;
Maintaining confidentiality;
Ability to work with people from diverse backgrounds;
Motivation to help future students through the college decision process;
Strong communication and interpersonal skills when interacting with coworkers, supervisor, and the general public in order to effectively convey information and to give/receive direction.

Physical:

Positions in this class typically require: stooping, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions.
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
Incumbents may be required to travel and will need their own transportation to and from events (mileage reimbursed).

Responsibilities:

These duties are a representative sample; position assignments may vary.		Potential Frequency
1.	Provides information to students on academic programs, financial aid, internships, careers, study abroad programs, and/or other related programs.	Daily 30%
2.	Collects, reviews, and verifies financial data and academic records submitted by students.	Daily 30%
3.	Processes student financial aid information, which includes: verifying eligibility for applicable Federal and State aid programs; compiling necessary documentation; and performing related activities.	Daily 25%
4.	Prepares a variety of correspondence including award letters, applications, records, and/or related documents. Maintains records and databases.	Daily 15%
5.	Performs other duties of a similar nature or level.	As Required

Equal Access/Equal Opportunity

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Dr. Devona Pierre, Executive Director, Organizational Culture and Engagement/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.