This is the fifth of six levels in the Student Support Professional series. The classification is responsible for directing the activities of an assigned oversight of a student services unit or program. Incumbents coordinate the activities of the area which includes supervision of staff; providing technical direction; resolving complaints/problems; ensuring compliance with regulatory and policy requirements; recommending improvements for service delivery and operating procedures; keeping abreast of current trends and practices; and assessing resource needs. Incumbents will develop strategies to accomplish goals, implement policies and procedures, and develop and monitor an assigned budget. Incumbents may need to perform professional level work within assignment and may supervise employees or student workers.
Requirements:
Education:
Master's degree in a related field to assigned area.
Experience:
Three (3) years of management experience in assigned area.
* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.
Knowledge:
Skills:
Physical:
Responsibilities:
These duties are a representative sample; position assignments may vary. |
Potential Frequency |
|
---|---|---|
1. |
Manages staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations. |
Daily 10% |
2. |
Develops, implements, and evaluates departmental programs, procedures, strategies and goals; maintains, updates, and ensures procedural compliance for programs. |
Daily 20% |
3. |
Facilitates, leads, and/or participates in meetings, proceedings, and committees; represents the department at campus meetings and conferences; serves as a liaison between departments, external organizations, the general public, and other agencies. |
Daily 20% |
4. |
Directs and participates in the preparation of departmental budgets, financial reports, and financial aid/governmental loan budgets; monitors revenues and expenditures. |
Daily 10% |
5. |
Identifies and resolves problems in assigned department; ensures consistent application of rules and regulations, and handles complex and high-level student service complaints or issues. |
Daily 20% |
6. |
Performs research and makes recommendations on strategies, activities, and timelines associated with recruitment, enrollment, admission and financial aid. |
Daily 20% |
7. |
Performs other duties of a similar nature or level. |
As Required |
The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Dr. Devona Pierre, Executive Director, Organizational Culture and Engagement/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.
St. Petersburg College
P.O. Box 13489
St. Petersburg FL 33733-3489
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St. Petersburg College is committed to equal access/equal opportunity in its programs, activities, and employment.
For additional information visit www.spcollege.edu/eaeo/.
St. Petersburg College is an Equal Opportunity Employer.
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