St. Petersburg College

Veteran Affairs Coordinator [ID: 81]

Position Summary:

Plans, organizes and directs activities relating to providing support services for students who are veterans. Provides leadership certifying students for VA benefits and other services for veterans designed to enhance student success.

Typical Essential Duties

Serves as the College’s official representative for veteran affairs administration with local, state, and national agencies;
Provides leadership, direction, and supervision for veteran affairs staff college-wide;
Prepares and manages the department budget for veteran services;
Chairs the Veteran Affairs Advisory Board to enhance accountability and develop effective services and programs for veterans;
Maintains state and federal policies and procedures for admission, competency, and exit testing services. Provides training to testing services and other academic and student affairs staff accordingly;
Maintains and fosters articulation activities with the VA, the community, colleges and universities, and academic programs regarding veteran affairs and student success;
Responsible for coordinating communication with veterans and developing a veteran services website to enhance awareness of services available;
Maintains cooperation and works collaboratively with academic and student affairs leaders to coordinate services and troubleshoot problems for veteran students;
Coordinates with the disabilities department for students who need accommodations and assists staff to effectively serve veteran students.

This is the third of six levels in the Student Support Professional series. The classification is responsible for coordinating student services and activities in an assigned area. Incumbent responsibilities generally include providing direct student assistance; ensuring consistency and compliance with policies, procedures, and applicable regulations or guidelines; coordinating services with other departments and outside agencies; developing and evaluating programs and services; coordinating and facilitating special events; and, developing marketing and promotion strategies. Incumbents may have formal supervisory responsibility over support and/or technical staff.

Compensation: $55,952.53 - $69,940.66

Requirements:

Education:

Master’s degree in a related field to assigned area.

Experience:

One (1) year of management experience in veteran affairs, adult counseling, or case management.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:

Supervisory principles;
Applicable student support programs, academic advising, and/or related programs;
Program development and program management principles and practices;
Customer service principles;
Career planning principles and practices;
Community networking principles and practices;
Applicable Federal, State, and local laws, rules, regulations, policies, and procedures;
Diverse populations and cultures;
Recordkeeping principles;
Computers and related software applications.

Skills:

Prioritizing and assigning work;
Monitoring and evaluating employees;
Planning and developing programs;
Advising students on academic, finance or career issues;
Providing customer service;
Promoting services;
Researching service delivery methods;
Maintaining records;
Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical:

Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Responsibilities:

These duties are a representative sample; position assignments may vary.		Potential Frequency
1.	Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.	Daily 10%
2.	Develops and proposes program plans for assigned area of responsibility, which includes: writing academic/student goals, ensuring alignment with overall College goals; monitoring and evaluating program compliance with applicable goals and intended results.	Daily 20%
3.	Monitors compliance with specified guidelines and requirements in assigned area; investigates and resolves problematic issues.	Daily 30%
4.	Develops and maintains internal and external relationships; participates in/on a variety of meetings, committees, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other information; represents the department on committees, advocacy groups, and/or related groups.	Daily 30%
5.	Prepares, reviews, and submits a variety of reports, work papers, contracts, communications, schedules, and/or statements to and from internal departments, external agencies, and/or other applicable organizations.	Daily 10%
6.	Performs other duties of a similar nature or level.	As Required

Equal Access/Equal Opportunity

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Dr. Devona Pierre, Executive Director, Organizational Culture and Engagement/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.