CET 1172C  Computer Support Technician credits: 3

This course is designed to teach the student basic technical skills needed to understand the function and operation of major elements of personal computer operating system software, and how to localize and correct common software problems. Using current versions, the student will install, maintain, optimize, and troubleshoot operating system software, configure and maintain network settings, configure network resources, and configure and maintain personal computer security. The student will formulate disaster recovery procedures in the event of system failure and implement them as instructed. The student will also install and troubleshoot computer peripherals. This course prepares students for the software portion of the CompTIA A+ Certification exams. (Note: Credit is only given for CET 1172C or CJE 1666).

Prerequisite: CET 1171C with a minimum grade of C