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Degree Programs

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College of Public Safety Administration

Postsecondary Adult Vocational Certificate

Public Safety Telecommunication


Effective Beginning Catalog Term: Fall 2019 (565)

The requirements shown below are valid beginning Fall 2019 (565), and may not reflect degree requirements for current students. Current students should visit My SPC and view My Learning Plan to see specific degree requirements for their effective term.

Program Leadership Information

Michael Dibuono
Public Safety Program Director
(727) 614-7026

Program Summary

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Law, Public Safety and Security career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Law, Public Safety and Security career cluster.

The purpose of this program is to prepare students for employment as a dispatcher: police, fire, ambulance (SOC 43-5031). The content includes, but is not limited to, ethics and the role of the telecommunicator; standard telecommunication operating procedures; relationship to field personnel; understanding of command levels; typical layouts of message centers; use of performance aids; overview of emergency agencies; functions and terminology; use of correct words and grammar; communications equipment, functions and terminology; types of telecommunication equipment; malfunctions and maintenance agreements; proper and correct telephone and dispatching procedures and techniques; cooperation and reciprocal agreements with other agencies; federal, state, and local communication rules; emergency situations and operating procedures; emergency medical dispatch procedures; employability skills; leadership and human relations skills; and health.

Florida CIP Code

0743039900: Public Safety Telecommunication

Federal CIP Code

43.0399: Homeland Security, Other.

Job Related Opportunities

  • 43-5031 Police, Fire, and Ambulance Dispatchers

Graduation Rules

-Successful completion of SPC Public Safety Telecommunications Program


Dispatcher: Police, Fire, and Ambulance
Total Credits